Job Number: 11028
Company: Rieke Packaging Systems
Primary Location: 4832 Azusa Canyon Road, Buildings A & B, Irwindale, CA 91706 USA
Employment Type: Salaried | Full-Time
Function: Customer Service
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Main Duties & Responsibilities
Serving the HBHC marketplace, Rieke Packaging supplies both boutique manufacturers and the world’s top brands with pump dispensers, caps and custom packaging solutions. The Operations Planner (OP), is an integral part of our Customer Care team that comes together in order to delight customers.
Responsibilities of the Operations Planner:
· Work with end use customer and distributors to make sure Rieke products are delivered on time and meet the customer’s expectations. This includes accurate order entry, preparing pricing, sending samples in a timely manner, managing inventory, managing reporting and doing proactive post sales follow up.
· Work with the Rieke manufacturing facilities and our vendor/ partners to source key components or finished goods to meet customer requirements. Order entry, purchasing and negotiation with vendor for lead times and pricing.
· Up selling and cross selling of Rieke products to all base customers to grow current accounts.
· Work closely with Engineering, Quality, Sales, Finance and Shipping to provide customer service that delights the customer.
· Accurate and timely use of Syteline ERP and CRM systems and business reporting tools.
· Training of new team members.
· Completing other tasks as assigned by the Operations Manager.
Required Qualifications of the Operations Planner:
· Associates Degree
· At least 2 years of applicable experience
· Previous experience in a manufacturing organization
Preferred Qualifications of the Operations Planner:
· Bachelor’s Degree
· Fluent in Chinese
Rieke Packaging is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, sexual orientation, or protected veteran status and will not be discriminated against on the basis of disability or any other characteristic protected by applicable federal, state or local law.
Location_formattedLocationLong: Irwindale, California US
Community / Marketing Title: Operations Planner
Requisition Number: 649
EEO Employer Verbiage: